Penny never noticed any problems whatsoever with this item, which was a part of her treasured doll collection. This person claims to have found a tear in part of a nylon net ruffle. It's possible, though unlikely, that it's something Penny never noticed, or that it was a manufacturing defect.
It's also possible that this woman felt buyer's remorse and damaged the item so she would have an excuse to return it. Her reaction, when attempting to set up the meeting, was highly suspicious. She wanted to meet in person, with a cashier's check, and yet when I referred her to our feedback she sent payment for the whole thing by Paypal, at considerably more expense than was required.
I don't know. Is this a fraud? Is it an honest problem? I don't know. She's had a lot of positive feedbacks, and no record of problems, so I'm in a quandary.
What I'm afraid happened, in my most paranoid imaginings, is that she saw it, decided she didn't want it, damaged it, and now, will be trying to return it.
Well, it depends. She'll get neutral feedback at best.